A 99.9% Server Uptime
Our cloud web hosting platform is based on a steady, top–notch hardware configuration and a heavily customized version of Linux. That is why, regardless of what your website is, or how many site visitors you have, or even if there’s a DoS assault, our hosting servers will remain up and running and your sites will remain online.
All Linux cloud web hosting packages packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s important that you also set up your own network infrastructure. For this reason, we built a custom–configured internal network in all our datacenter facilities. Based on first–class Juniper routers and switches, our internal network allows for ultrasonic data transfer rates and is also completely redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter as well as in our Australia located datacenter, no matter which web hosting service you have opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re dissatisfied with our services, or if you consider them inadequate, or if you decide that you need a Linux VPS hosting packages instead of a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain total control over your domain names even if you terminate your hosting account with us.
24/7 Technical Support
We have attentively hand–picked each single member of our 24x7 support department to ensure that we can provide the best possible customer support service that you can get. Each one of our technicians has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. And they are at your disposal 24/7/365 – you’ll be able to contact them whenever you want and they will reply to you ASAP.
Their average response time is below twenty minutes, whereas with other web hosting providers you have to wait around for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be replied to within 1 hour.