Customer Support Channels
A 1–hour Response Guarantee
Our customer help team is qualified to quickly take care of all Linux cloud web hosting packages users’ inquiries and advise inquiries. Through our ticketing system, it’s possible to fill in your issue and a support staff representative is going to go back to you within max 1 hour. Basically, practice has demonstrated that the general reply time frame is 20 mins.
A Top–quality Support Service
Contact us anytime required. Our staff of technicians will be on–line for you 24x7x365 to reply to all of your enquiries and to remedy any trouble you might have. You will be able to open a help support ticket from the JOMIZU SAC Web Control Panel or drop an e–mail at any time. Furthermore, on business days, you are able to call us or make use of the live chat service.
An Intuitive Help Section
Should you need assistance while working within the Control Panel, you are able to always click the Help control key and pick your issue in the list of articles or blog posts that will pop up. We have also turned a lot of the articles and reviews into movies. The listing of training videos will come up if you click the Videos key available in each section.