If you’d rather see how a task is carried out or how a problem is sorted out, rather than just reading about it, have a look at our compilation of educational video tutorials. They cover a lot of different topics and will help you quickly learn how to work with the Web Control Panel.
A 60–Minute Ticket Response Time Guarantee
We back up all our semi–dedicated servers with a 24–7 help desk service and a 60–minute ticket response guarantee. Our knowledgeable customer service technicians will be available 24/7/365 to attend to your enquiries and to remedy any problem that you may stumble upon. Just submit a customer service request from the Help Center and we will get back to you without any delay at all.