In case you have ever had a cloud web hosting account before or you have dealt with any other online service, you are probably aware from personal experience that for a lot of things it's better to consult with a live person on the telephone instead of exchange tickets or email messages. In order to learn more about a particular service before you order it or in case something small-scale needs to be done, for instance, it will be much easier and faster to get it done real-time. When you are able to get in touch with representatives over the phone, it is also very likely that you're dealing with a real hosting provider, not a reseller. The level of support that you will get on the telephone varies between different providers - from general matters to dedicated technical support. Typically most providers offer pre-sales assistance and first level phone support, while more complicated technical issues are resolved through electronic mail or tickets.

Phone Support in Cloud Web Hosting

All our cloud web hosting packages offer telephone support 14 hours a day even on public holidays, which means that if you don't have an account yet, you will be able to call us and find out more about our services or whether we will meet the system requirements for your sites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you'll be able to contact the number that is closer to you. If you are a current customer, we can help you timely with all of the general and billing matters and with various technical issues in order to save you time and efforts - we acknowledge the fact that in some cases it is much easier talk with a live person to get things done immediately. Of course, some problems cannot be managed on the telephone, so if this is the case you're able to employ our ticketing system.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be certain that there is always someone to help you if you have any queries about the semi-dedicated server packages that we provide. Whether you wish to find out more about the plans, you have a billing issue or some general issue, you can call us. Though some more complex matters could require a ticket to give time to our tech support crew to analyze, we are able to assist you with countless technical questions over the phone as well, saving you precious time and efforts. Since we have data centers on 3 continents - in the United states of America, the United Kingdom and Australia, we have local telephone lines in all of these countries as well. In case you are in a different country, we also have an international number where you will be able to get in touch with us.