If you have never had a web hosting account or you’re switching companies and the new one employs a Control Panel that you have not seen before, you may get confused about how to execute a certain task in your account or on your computer. For this reason, many hosting companies have set up a knowledge base, which recounts the most popular queries and difficulties connected with the particular platform they use, rather than adding only some generic info. Such a knowledge base will allow you to find the desired information quickly and easily, so you won’t need to invest plenty of time and energy on matters that might require something as elementary as pressing a button or selecting a tickbox. Thus, not only can you get stuff done, but you can also become aware of a ton of new and beneficial facts, both about the way you can administer your account and about the way the web hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

If you have bought your first cloud web hosting package from our company or have moved your website over to us, you’ll get accustomed to our services and our in-house created Hepsia Control Panel very quickly as we have prepared an elaborate online knowledge base where you can find all the information that you could ever need – both general info with regard to the web hosting service as a whole and more concrete info about the separate functions that you can use and the challenges that you may encounter. The articles are available in 2 locations. The full article list can be accessed via the Control Panel’s Help section. You can find relevant articles about the different features in each section of the Control Panel as well. You can get to know how to accomplish de facto everything, from creating an .htaccess configuration file to managing a mailing list, and all the articles offer step-by-step guidelines, so you will never get bewildered on account of an ambiguous text. Naturally, if you come across a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can touch base with our client support team 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages feature in-depth online help documentation where you will see information about all the features that our in-house built Hepsia hosting Control Panel comes with, as well as solutions to various questions and predicaments that you may encounter. All configuration guides feature comprehensive explanations, which is the reason why you will not need to worry about overlooking something in case you’re aiming to export a database, for instance. The troubleshooting articles include a number of feasible reasons for certain problems and the solution for each and every one of them, so in case you are unable to send email messages even though you have the right SMTP server settings, for example, you can quickly find out what the reason could be and repair the problem with two or three clicks of the mouse in your mail client. As Hepsia offers quite a lot of features, you’ll be able to find relevant articles in every single section. If you desire to examine all help articles, you can use the Help menu, which is located in the upper right-hand side of the window.